Ben Farrow

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Activity overview

Latest activity by Ben Farrow
  • Ben Farrow created an article,

    We've had a fake, misleading or slanderous review! How can we get it removed?

    Occasionally, people don't act honestly. While we use both technological and human content moderation, which is very effective, on rare occasions you might believe a review is misleading, false, sl...

  • Ben Farrow created an article,

    Can I manage multiple offices from one account?

    Unfortunately you cannot currently operate multiple offices from one email address - our system is designed so that there is a separate manager for each individual office. Work-around If you need t...

  • Ben Farrow created an article,

    My firm is a franchise or network, with multiple offices - how should I enter?

    This depends on several factors.  1. Are your combined annual revenues over $30 million?  2. Do you wish to enter as a single brand?; or 3. Do you wish to enter the members of your network separate...

  • Ben Farrow created an article,

    How do I nominate for a specific category?

    You needn't nominate for a specific category.  Categories are judged and awarded based upon client reviews, in which clients indicate the service they received.  For information on eligibility and ...

  • Ben Farrow created an article,

    Which Client Choice Awards categories will I be eligible for with FirmChecker?

    FirmChecker provides the research for Law, Accounting and related services categories for firms with annual revenue of under $30 million.  Large firms with over $30 million in annual revenue should...

  • Ben Farrow created an article,

    I can't find my profile on your site

    Sometimes firms will set up their account and not select each one of their professions or work types when filling out their details.  For example: You're a law firm, but when you search for your fi...

  • Ben Farrow created an article,

    Can we add our Google reviews to FirmChecker?

    Unfortunately not. We are currently a primary source of reviews rather than a review aggregator.  Professional services require more detailed reviews and more thorough validation and verification, ...

  • Ben Farrow created an article,

    How to deal with a negative review

      For many business owners who don’t embrace them, bad online reviews are a source of anxiety. Increasingly, it’s no different for professional services. Anyone can leave a bad review of your firm...

  • Ben Farrow created an article,

    Change login details

      To change you account email or password, follow these steps: Hover over your name in the top right hand corner of your dashboard Click Your Account Update the appropriate fields   If you would...

  • Ben Farrow created an article,

    How to change payment details (change credit card)

      To change your payment details, log in to your account and: Click 'Billing' Click UPDATE under Payment details Enter your updated credit card details