Getting Started
- Can I manage multiple offices from one account?
- How can I get buy in from my team?
- How to Get Started on FirmChecker
- What does it cost and what's included?
- Why are you asking for my credit card for a free trial?
- My profile details are wrong, outdated or inaccurate
Troubleshooting
- We've had a fake, misleading or slanderous review! How can we get it removed?
- I can't find my profile on your site
- I think I already have an account...but I can't sign in?
- I've forgotten my password
- Change login details
- How to change payment details (change credit card)
Client Choice Awards
- Client Choice Awards Event: No physical gala dinner in 2021
- What are the Client Choice Awards?
- How to enter the Client Choice Awards
- Past winners of the Client Choice Awards
- How do I nominate for a specific category?
- Which Client Choice Awards categories will I be eligible for with FirmChecker?
Using FirmChecker
- How should I reply to feedback?
- Should I send reminders?
- How do I maximise my response rate?
- What is the best way to send out requests?
- FirmChecker Demo
- How to deal with a negative review